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Privacy Policy

Finsight Technologies Ltd ("Finsight", "we", "us" or "our") respects your privacy. This policy explains how we collect, use, store and protect personal information when you visit our website, contact us or enquire about our services.

1. Who we are​

Finsight Technologies Ltd is the controller responsible for the personal information described in this policy.

Company number: 09225695
Registered in: England and Wales
Registered office: 106 Montrose Avenue, Twickenham, England, TW2 6HD
Contact: info@finsight-tech.com

2. Information we collect​

When you contact us through the website or by email, we may receive:

  • your name;
  • your email address;
  • your organisation and role, where provided;
  • your telephone number, where provided;
  • the contents of your enquiry; and
  • information contained in subsequent correspondence.

Contact-form enquiries are forwarded directly to our company email mailbox. We do not intentionally maintain a separate website database of contact-form submissions.

Our website and hosting providers may also process limited technical information, including:

  • IP address;
  • browser and device information;
  • date and time of access;
  • pages requested;
  • referring website information; and
  • server, security and diagnostic logs.

Please do not submit confidential, special-category or highly sensitive personal information through the public contact form unless we have specifically requested it.

3. How we use your information​

We use personal information to:

  • respond to enquiries;
  • discuss our services;
  • prepare proposals or take requested steps before entering into a contract;
  • manage professional and client relationships;
  • operate, maintain and secure the website;
  • investigate technical or security issues;
  • maintain appropriate business records; and
  • comply with legal, tax, regulatory or professional obligations.

We do not sell or rent personal information.

We do not use contact-form information for unrelated advertising, automated decision-making or profiling.

4. Lawful bases​

Depending on the circumstances, we rely on the following lawful bases:

Contract and pre-contractual steps​

Where processing is necessary to respond to a request, prepare a proposal, enter into an agreement or provide services.

Legitimate interests​

Where processing is reasonably necessary to respond to business enquiries, manage professional relationships, administer our business or protect our website and systems.

Where information must be retained or disclosed to comply with applicable legal, tax, regulatory or reporting requirements.

Where we specifically request consent. You may withdraw consent at any time.

5. Who we share information with​

We may share personal information where reasonably necessary with:

  • website-hosting and infrastructure providers;
  • website form-processing providers, used to deliver contact-form enquiries to our mailbox;
  • business email and communication providers;
  • IT, cybersecurity and technical-support providers;
  • professional advisers, including accountants, insurers and legal advisers;
  • contractors supporting an agreed client engagement; and
  • regulators, courts, law-enforcement bodies or public authorities where disclosure is legally required.

Service providers acting on our behalf are expected to protect personal information and use it only to provide the relevant service.

We do not share personal information with third parties for their own advertising or marketing purposes.

6. International transfers​

Some technology service providers may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that an appropriate legal safeguard applies, such as an adequacy regulation or approved contractual protections.

7. How long we keep information​

Contact-form enquiries are forwarded directly to our company email mailbox and are not intentionally stored in a separate website enquiry database.

General enquiries that do not lead to further discussions are normally deleted within 12 months of the last meaningful contact.

Where an enquiry leads to a proposal, contract or client engagement, relevant correspondence may be retained as part of our contractual, business, tax, insurance or legal records for as long as reasonably required.

Website-hosting, email and security providers may temporarily retain technical logs, deleted messages or backup copies in accordance with their service, security and retention arrangements.

We delete or anonymise personal information when it is no longer reasonably required.

8. Cookies​

Our website uses only cookies and similar technologies that are necessary to operate and secure the website.

We do not currently use advertising, behavioural-tracking or analytics cookies.

Further information is provided in our Cookie Policy.

9. How we protect information​

We use proportionate technical and organisational measures intended to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

These measures may include:

  • access restrictions;
  • secure authentication;
  • encrypted communications;
  • software and security updates;
  • backups; and
  • the selection of reputable service providers.

No internet-based service can be guaranteed to be completely secure. You should avoid submitting unnecessary confidential information through the public website.

10. Your rights​

Depending on the circumstances, you may have the right to:

  • request access to your personal information;
  • ask us to correct inaccurate or incomplete information;
  • ask us to delete information;
  • ask us to restrict how information is used;
  • object to processing based on legitimate interests;
  • receive certain information in a portable format;
  • withdraw consent where processing relies on consent; and
  • complain about how your information has been handled.

These rights may be subject to legal conditions and exemptions.

To exercise a right, email info@finsight-tech.com. We may need to confirm your identity before responding.

11. Complaints​

Please contact us first if you have concerns about how we use your personal information so that we can investigate the matter.

You also have the right to complain to the Information Commissioner's Office, the United Kingdom's data-protection supervisory authority.

12. Third-party websites​

Our website may contain links to websites operated by other organisations.

We do not control those websites and are not responsible for their content, security or privacy practices. You should review their privacy information before submitting personal information.

13. Changes to this policy​

We may update this policy when our website, services, providers or legal obligations change.

The current version will be published on this page with its latest revision date.

Last updated: 16 July 2026